CAIRO

Teams vary in their response to risk, even when you are following the same policies and supporting similar people. Visitors to the team often come away with a sense of whether the risk climate promotes opportunity and responsibility. Where the climate is poor, growth and inclusion are blocked.

The team’s response to risk is affected by a number of factors, some of which are within the power of the team and some of which are not. For example, if a tragedy happens and is reported in the national press, fear can exert a chilling effect on the team, as everyone acts defensively to ensure that it does not happen here. The team cannot control events that happen elsewhere or how they are reported in the media, but they can learn the lessons whilst holding on to positive risk-taking practices throughout such challenging times.

CAIRO helps your team to recognise the factors that affect your risk climate. It includes a staff survey that you control. You can see your team’s average score and benchmark it against a chosen comparator to assess how you are doing. Armed with the results and a resource file of ideas, you can take ownership of your team culture and build an action plan for change. Establishing and maintaining a positive, sunny climate will ensure that you manage risk and promote opportunity for the people you support.

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